Case Study: Software & Financial Services Company achieves scalable identity governance and streamlined compliance with SailPoint Technologies

Protecting the Trust of Customers with Identity Governance

A leading software and financial services company that handles highly sensitive consumer financial and personal data faced major identity- and access-management challenges—especially during the U.S. tax season when its workforce swells by up to 10,000 temporary workers. Manual, spreadsheet-based processes covered only about 15% of critical applications, produced audit gaps and slow revocations, and could not scale to meet SOX, PCI and other regulatory requirements.

In a 14-week deployment, SailPoint IdentityIQ aggregated and cleansed identity data into a single repository (covering more than 1 million entitlements), automated access certifications for 14,000 users, and integrated with BMC Remedy for closed-loop remediation. The result was stronger access controls, enterprise-wide visibility for compliance, much faster provisioning/removal (reducing revocations from months to minutes), and increased IT productivity—enabling the company to expand certifications to all applications without adding staff.