Case Study: Pick n Pay automates identity security and reduces audit findings with SailPoint IdentityNow

Pick n Pay automates identity security with SailPoint, managing 53,000 identities

Pick n Pay, a major South African supermarket chain, faced the challenge of securely managing access for tens of thousands of employees and franchise staff across a vast retail network. They needed to automate identity governance to reduce security risk and streamline onboarding and offboarding processes. To address this, they turned to SailPoint and implemented its Identity Security Cloud solution.

SailPoint's solution, IdentityNow, automated identity management for over 53,000 identities, integrating with core systems like SAP. This enabled fully automated user provisioning and access certification, significantly reducing audit findings. The implementation also streamlined operations, handling over 1,400 monthly password resets and providing managers with better visibility into team access, thereby strengthening Pick n Pay's overall security posture.

Pick n Pay