Case Study: PACCAR achieves streamlined governance and compliance with SailPoint Technologies

PACCAR streamlines subsystems, governance, and compliance

PACCAR, the Bellevue-based global truck manufacturer, faced a fragmented identity environment with manual onboarding and certification processes, limited visibility across mainframes and multiple identity stores, and eight HR systems spread across regions. To support growth and improve security, PACCAR turned to SailPoint Technologies and its SailPoint IdentityNow platform to create a global identity foundation.

SailPoint Technologies helped PACCAR standardize identities with a global ID, connect disparate HR systems, and feed that single view into IdentityNow for stronger governance and compliance. The result was a more efficient, automated identity process that reduced manual work, improved employee access management, and increased business support across the company’s international operations, with AI-driven identity security now being used to further streamline role management.

PACCAR

MicheleAnne Schroeder

IAM Manager