Case Study: Nedbank achieves secure, automated identity governance and day‑one access with SailPoint Technologies

Leading Innovation in Banking by Securing Users & Files

Nedbank, one of South Africa’s four largest banking groups, faced rising security and operational risk as legacy and mainframe access controls were layered over newer digital services. Managing user access became complex and time-consuming, overburdening IT and creating delays for employees, so identity governance became a leadership priority.

Partnering with SailPoint, Nedbank implemented a modern, scalable identity governance program that automated access provisioning and certification. The solution secures access for over 23,000 users, reduced helpdesk workload (letting staff be reallocated to other security priorities), cut onboarding from six weeks to day‑one productivity, and improved overall awareness and mitigation of financial and security risk.

Nedbank

Louise Van Schalkwyk

Head Centre for Access Governance