Case Study: Humana achieves role-based access control and 100% access-profile coverage for 55,000 users with SailPoint Technologies

Humana - Customer Case Study

Humana partnered with SailPoint to solve a growing identity and access challenge: simplify access requests and onboarding, improve regulatory compliance, and empower employees to be productive from day one. Their strategy was to move millions of unique entitlements for thousands of users into a role-based access model to reduce manual provisioning, approvals and friction.

Using an identity governance solution focused on role-based access, Humana phased in role engineering, certification processes and operational changes to streamline requests, compliance and customer experience. Over four years they moved from pilot to full deployment, achieving 100% access profiles across 2,700 business roles and 55,000 users, enabling faster onboarding and more efficient, compliant access management.

Humana

Andy Weeks

Director of Identity and Access Management