Case Study: General Motors streamlines identity and access controls with SailPoint Technologies

General Motors streamlines identity and access controls

General Motors faced growing identity and access management complexity as the pandemic pushed its workforce from about 10% remote to more than 90%, creating pressure to rapidly scale secure access, consolidate directories, and support a zero-trust strategy. Working with SailPoint Technologies, GM needed a way to improve identity security while reducing friction for a distributed workforce.

SailPoint Technologies implemented a single identity security platform that combined identity governance, privileged identity management, and role-based access controls, with AI- and risk-based automation for approvals and joiner-mover-leaver processes. The solution helped GM streamline access controls, reduce certification fatigue, speed user access, and improve productivity and quality across the organization, supporting its goal of zero disruptions and more granular security enforcement.

General Motors

Tray Wyman

Director of Identity & Access Management