Case Study: Optum achieves automated, compliant identity governance with SailPoint Technologies

Change Healthcare Demonstrate compliance with identity governance

Optum, operating as Change Healthcare in this case study, needed to replace a legacy identity tool that was slowing employee access, limiting compliance capabilities, and making it hard to support business growth. The company wanted a stronger identity governance foundation that could integrate with its technology and help users get access on day one. SailPoint Technologies was selected to address these identity and access management challenges.

SailPoint Technologies implemented automated user access, faster audit reporting, and tighter control over access to organizational data. As a result, Change Healthcare gained automated, governed access for employees and contractors, helping ensure successful internal and external audits. The company also cut wait times so employees no longer had to wait two weeks for a laptop and system access, improving productivity and compliance at the same time.

Optum

Andrew Dwight

Senior Director, Identity and Access Management