Case Study: Brussels Airport achieves faster onboarding and unified identity security with SailPoint Technologies

Brussels Airport Company cuts onboarding from 3 weeks to hours with SailPoint Technologies

Brussels Airport Company, the managing organization for Belgium's primary international airport, faced a significant challenge in managing digital and physical access for its complex ecosystem of 30,000 identities across 2,000 direct employees and hundreds of partner companies. This created operational friction, with onboarding taking up to three weeks, and presented a major security risk. To address this and meet NIS2 compliance standards, the airport turned to SailPoint for its Identity Security Cloud solution.

By implementing SailPoint Identity Security, Brussels Airport established automated lifecycle management that unified physical badge access with digital identity governance in a single platform. This solution replaced manual processes with intuitive self-service workflows. The results were dramatic, with SailPoint enabling the airport to cut onboarding times from three weeks to just a couple of hours. This drastically improved operational efficiency, built stronger trust with partners, and provided complete visibility over all identities for full compliance.

Brussels Airport Company