Case Study: Wipro achieves AI-driven identity security and automation with SailPoint Technologies

Wipro elevates identity security with AI and automation

Wipro, a global technology services and consulting company with more than 230,000 employees, needed to platformize its identity processes to improve scalability, flexibility, and security while addressing the cybersecurity talent gap. Using SailPoint Technologies’ cloud-based IdentityNow solution, Wipro set out to modernize identity security and prepare for next-generation digital identities.

SailPoint Technologies implemented Identity Security Cloud to unify Wipro’s full identity lifecycle with strong automation and integrations. The results included seamless day-one joiner-mover-leaver processes, automatic disabling of dormant and orphaned identities, and stronger compliance across global operations. Wipro reported 95%+ user satisfaction, expects 50%+ of use cases to use AI within three years, and is advancing toward fully automated identity management.

Wipro

Satvinder Madhok

Vice President, Business integrated Technology Solutions