Case Study: Endeavour Group achieves faster, scalable identity automation with SailPoint Technologies Identity Security Cloud

Endeavour Group streamlines multi-brand identity

Endeavour Group, Australia’s leading retail drinks and hospitality business, faced major identity and access complexity after becoming independent in 2021 and consolidating multiple HR, payroll, and identity systems. It needed a scalable way to manage multi-brand workforce identities, seasonal hiring spikes, and critical applications, so it turned to SailPoint Technologies and SailPoint Identity Security Cloud.

SailPoint Technologies implemented a unified identity platform with automated joiner-mover-leaver workflows, integrations with SAP SuccessFactors and ServiceNow, and role-based provisioning across key applications. The result was faster onboarding, with new hires provisioned in under 2.5 hours instead of more than a day, 70–75% faster birthright provisioning, and a 30–40% reduction in IAM tickets, while also supporting zero-interruption migration of 30,000 employees and reducing manual effort and human error.

Endeavour Group

Akshay Gulati

Senior Manager of Identity and Access Management