Case Study: Pima Community College achieves modern identity security and operational efficiency with SailPoint Technologies

Pima Community College advances innovation with modern Identity Security

Pima Community College, a large multi-campus community college in Tucson, Arizona, was struggling with a fragile homegrown identity system that acted like a “black box,” created a single point of failure, and caused database overloads, ERP instability, and limited visibility into provisioning. The school needed a more secure, scalable approach to support its 145,210 identities and real-time admissions process, and turned to SailPoint Technologies and its Identity Security Cloud.

SailPoint Technologies replaced the outdated system with a modern, API-first identity security solution integrated with MuleSoft for real-time provisioning. The result was stronger security, clearer visibility, cleaner deprovisioning, and self-service password resets, along with measurable scale: 145,210 identities managed, 30,751 password resets completed, and over 1 million account updates per month across 14 identity sources.

Pima Community College

Isaac Abbs

Chief Information Officer and Assistant Vice Chancellor for IT