Case Study: Millennium Physician Group strengthens compliance and ethics operations with SAI360

Millennium Physician Group scales compliance across 300 locations with SAI360

Millennium Physician Group, a large independent physician group and Accountable Care Organization, needed to build a structured and scalable compliance program to meet the requirements of multiple regulatory bodies across its extensive operations. To address this challenge, they partnered with vendor SAI360 to implement its GRC Healthcare software, including modules for policy management, incident management, and third-party risk.

By implementing SAI360's integrated platform, Millennium was able to centralize its compliance processes, gaining vital visibility, workflows, and analytics. The solution supported the growth of their compliance team from one to 17 members and provided the structure to efficiently manage incidents, policies, and conflicts of interest. A key measurable result was the ability to close all incidents within a 30-day policy deadline. Furthermore, SAI360 proved critical during the COVID-19 pandemic, allowing the organization to monitor cases and ensure business continuity, which also resulted in over 4,000 employees becoming familiar with the incident reporting system.

Millennium Physician Group