Case Study: Millennium Physician Group achieves centralized Compliance & Ethics and streamlined incident & policy management with SAI360

Millennium Physician Group Grows Compliance & Ethics Structure with SAI360

Millennium Physician Group is one of the largest independent physician groups in the U.S., with more than 750 providers across 300 locations and a complex mix of services and accreditations as an Accountable Care Organization working with CMS. Faced with diverse regulatory requirements, fragmented manual processes (including conflicts of interest and incident tracking), and the need for a single source of truth for policies and contracts, the organization needed better visibility, repeatable workflows, and reliable reporting to support compliance and operational efficiency.

Millennium implemented multiple SAI360 modules—policy and contract management, incident management, conflicts of interest, claims audit, and third‑party risk—building a 17‑person Compliance & Ethics team aligned to those modules. The platform provided one central record, automated workflows (driving incident closures within 30 days), and flexible reporting, was adapted quickly to track COVID cases for patients and 4,000+ employees, and improved consistency, oversight, and reporting to leadership while helping attract compliance talent.

Millennium Physician Group

Tina Tolliver

Chief Compliance, Ethics & Risk Officer