Case Study: Henry Schein achieves higher engagement and faster issue resolution in E&C training with SAI360

Ensuring Success Via Stellar Customer Support

Henry Schein, a global healthcare products and services leader with more than 25,000 employees, needed a more reliable, engaging ethics and compliance (E&C) training program that could scale across regions and regulations. The E&C team sought better customer support, faster issue resolution, and fresh, interactive content to improve completion rates and reduce frustration among learners.

Partnering with SAI360 delivered a learner-friendly platform, industry-leading content, and proactive, dedicated support that cut issue resolution from weeks to hours or days. The result: higher engagement and completion rates, clearer analytics and reporting for compliance oversight, and a roadmap to expand role-based learning and microlearning to sustain ongoing improvement.

Henry Schein

Stephanie Peterson

Associate Manager for Learning and Communications