Case Study: Trinity Mirror achieves rapid PCI DSS awareness and strong staff uptake with SAI Global's online PCI DSS training

Trinity Mirror implementing online PCI DSS awareness training

Trinity Mirror, one of the UK’s largest publishers, needed to raise staff awareness of PCI DSS to protect cardholder data across advertising, finance and subscription operations that process details for over 350,000 customers a year. To address this risk, Trinity Mirror partnered with SAI Global to deliver online PCI DSS awareness training via a bespoke web-based PCI awareness programme.

SAI Global first produced a scoping report to identify target audiences and delivery methods, then developed, piloted and rolled out the bespoke web-based course to 1,300 employees. Uptake was strong — approximately two-thirds of targeted staff completed the training within three months — and the concise, modular content and senior management backing helped secure engagement. Following the SAI Global programme, Trinity Mirror has moved forward with a PCI compliance programme endorsed at Group CFO level.

Trinity Mirror

Stephen Walker

IT Director