Case Study: Mosaic achieves a transformed, engaging global Code of Conduct and improved employee commitment with SAI Global

Mosaic - Customer Case Study

Mosaic, a global crop-nutrition company with roughly 7,400 employees across 10 countries, faced the challenge of replacing a text-heavy, legalistic 2005 Code of Business Conduct with a unifying, values-based resource that could engage a dispersed, largely hourly workforce. To achieve this, Mosaic partnered with SAI Global to review, redesign and relaunch its Code of Conduct and related training and communication programs.

SAI Global transformed the Code into a vibrant, business-focused document, recommended new risk topics, and ran a communications and certification campaign — including mailing paper copies to each of Mosaic’s 6,500+ North American employees — and developed a customized Best Practices Code of Conduct course with a CEO video introduction. The initiative was delivered quickly and cost‑effectively, produced high course completion rates, positive annual survey feedback, and established ongoing training and certification processes; SAI Global continues to support Mosaic’s roll-out of reinforcing tools like Ethical Moments®.

Mosaic

Mark Isaacson

Vice President - Law