Case Study: EMQ FamiliesFirst achieves centralized, audit-ready compliance and streamlined contract management with SAI Global’s Compliance 360 GRC Suite

EMQ FamiliesFirst – Saving Grace for California’s Children and Families in Need

EMQ FamiliesFirst, a Campbell, California–based nonprofit serving more than 20,000 children and families across 30+ counties, faced a complex compliance challenge: thousands of regulations, a widely dispersed workforce, and the need for centralized oversight that still allowed regional customization. To address this, EMQ FamiliesFirst selected SAI Global’s Compliance 360® GRC Software Suite, a cloud-based SaaS platform, to standardize enterprise compliance, ensure audit readiness, and give corporate and regional leaders visibility into operations.

SAI Global implemented Compliance 360 to consolidate contracts and regulatory content, enable regional customization, and provide tools like the Virtual Evidence Room/Surveyor View for auditor access. EMQ FamiliesFirst loaded 100% of its service contracts into the system, shifted from reactive to proactive gap remediation, increased board confidence in compliance, and positioned the agency for more efficient contract negotiations. The platform also set the stage to reduce RFP cycle times and expand use to incident reporting and audits—demonstrating measurable operational and compliance improvements delivered by SAI Global.

EMQ FamiliesFirst

Kathy McCarthy

Chief Legal Counsel