Case Study: AIB achieves focused, enterprise-wide compliance and ethics training with SAI Global's COMeT e-learning

AIB - Bringing Focus to Compliance Training

AIB, Ireland’s largest banking and financial services group (≈€13bn market cap, ~25,000 employees across Ireland, the UK, Poland and the USA), needed to simplify and scale compliance and ethics training amid complex regulatory change (including the Third EU Money‑Laundering Directive), cross‑border language and cultural differences, and constrained IT infrastructure. Partnering with SAI Global, AIB rolled out the COMeT enterprise e‑learning program to deliver consistent, business‑contextual training while allowing for local variation.

SAI Global developed and managed the COMeT modules (e.g., Introduction to Compliance, Anti‑money Laundering, Complaints Management, Preventing Mis‑selling, Conflicts of Interest), provided technical design, LMS support and project management, and promoted a blended, scenario‑based approach. The program reached 95% of staff with most passing first time (overall pass rates above Best Practice Learning standards), a 91% satisfaction rate, clear pre/post learning gains, and external accreditation—demonstrating SAI Global’s measurable impact on AIB’s compliance capability.

AIB

Lorraine Duffy

business ethics & policy manager