Case Study: Aflac achieves streamlined technology GRC with SAI Global's Digital Manager 360

Aflac - Customer Case Study

Aflac, the Fortune 500 insurer, needed to revamp its technology governance, risk and compliance (GRC) program after relying on manual processes—emails, spreadsheets and network drives—that limited visibility and accountability across global stakeholders. To replace fragmented workflows and improve remediation coordination across North America and Asia, Aflac partnered with SAI Global and selected Digital Manager 360 as the single platform to automate and centralize technology GRC activities.

SAI Global implemented Digital Manager 360 with workflow automation and a digital audit trail, creating a central repository for documents and real-time visibility into GRC work. The deployment delivered immediate ROI by reducing reliance on spreadsheets and emails, improving accountability and efficiency, and enabling the team to do more with fewer resources; Aflac now tracks measurable metrics such as number of security issues, state of outstanding issues, risk ratings, and policy/standard exceptions and approvals.

Aflac

Anthony Raciti

MANAGER, TECHNOLOGY GRC