Case Study: Harris, Finley & Bogle achieves more secure, reliable IT support with Sagiss

Harris, Finley & Bogle reduces IT service tickets with Sagiss

Harris, Finley & Bogle, a law firm based in Fort Worth, faced challenges with unreliable remote access via VPN and a lack of personal attention from their managed service provider. They sought a more responsive IT support partner and returned to Sagiss, a vendor they had worked with previously, seeking hands-on local support and solutions for their aging infrastructure.

Sagiss implemented a new VPN tunneled to Microsoft Azure, replaced outdated equipment, and provided customized on-site support. This solution resolved the remote access issues, reduced security vulnerabilities, and led to a seamless transition. The firm has since experienced fewer service tickets and more efficient operations, with attorneys able to work remotely without interruption.

Harris, Finley & Bogle