Case Study: Georgia-Pacific Recycling streamlines operations with Sagepath Inc.'s unified partner portal

Georgia-Pacific Recycling streamlines claims and load scheduling with Sagepath Inc.

Georgia-Pacific Recycling partnered with Sagepath Inc. to address its challenge of relying on fragmented communication across email and phone. This disconnected approach to managing post-sales activities like claims, load scheduling, and payment tracking created operational delays, increased administrative effort, and limited visibility.

Sagepath Inc. designed and delivered a unified business partner portal to consolidate these critical workflows. The solution provided real-time information access, enabling users to submit claims, schedule loads, and track payments in one place. This streamlined digital experience accelerated operations, resulting in faster scheduling and claim resolution, improved visibility for all partners, stronger user engagement, and fewer errors caused by manual processes.

Georgia-Pacific Recycling