Case Study: Westminster Village North improves nurse call visibility and care efficiency with Sage

Westminster Village North improves nurse call visibility with Sage across 148 beds

Westminster Village North, a skilled nursing and assisted living community, faced operational vulnerabilities due to its aging and unreliable nurse call system. The antiquated hardware provided limited visibility into call response times and was difficult to maintain. To address this challenge, the facility selected the Sage wireless nurse call system to improve resident safety and care quality.

By implementing Sage, Westminster Village North gained real-time visibility into the entire call lifecycle, which transformed their operations. The solution provided data-driven insights for smarter staffing, improved family communication by showing when care occurred, and allowed leadership to recognize high-performing staff. The vendor, Sage, also provided reliable support post-installation, leading to greater efficiency and staff satisfaction.

Westminster Village North