Case Study: Priority Life Care improves care delivery and team engagement with Sage

Priority Life Care boosts response times to 8 minutes with Sage

Priority Life Care (PLC) faced challenges with an outdated legacy nurse call system that made documentation difficult and offered limited transparency into care delivery and team workload. To modernize its operations, PLC partnered with Sage to implement the Sage Care Platform.

By using Sage's platform for real-time alerts, mobile workflows, and operational reporting, PLC gained immediate visibility into care delivery. The solution resulted in an 8-minute average response time, identified $43,000 in new monthly recurring revenue, and increased employee satisfaction from 13% to 77%. Sage enabled PLC to create a stronger culture of trust and accountability while significantly improving financial performance.

Priority Life Care