Case Study: Primrose Aberdeen uncovers the true cause of repeated falls with Sage Detect

A Sage Case Study

Preview of the Primrose Aberdeen Case Study

Primrose Aberdeen uncovers the real story behind repeated falls with Sage in one incident review

Primrose Aberdeen, a memory care facility, faced a challenge when a new resident began repeatedly reporting falls. The care team needed to determine if this was a new safety and health risk requiring intervention. They utilized Sage Detect from vendor Sage to investigate the cause of these incidents.

Using Sage Detect, the team discovered the resident was not actually falling but was intentionally and carefully placing blankets on the floor to simulate falls. This surprising finding revealed the root cause was not a physical risk but an emotional response to the transition into memory care. This insight from Sage allowed Primrose Aberdeen to completely change their care approach, leading to a better and more personalized outcome for the resident.


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