Case Study: Navion Community returns resident falls to zero with Sage

Navion Community returns falls to zero with Sage after a 41% call-light drop

Navion Community, a senior care facility, faced a significant challenge when a resident was falling frequently—twelve times in six months. This high fall risk led to the resident being placed on hospice care. The team at Navion needed to identify the root cause of these falls to provide better care. They turned to Sage and its insight data platform for a solution.

By implementing Sage, the team gained visibility into real-time resident behavior data. This data clearly showed a 41% drop in the resident's call-light usage immediately after a new sleep medication was prescribed, revealing it hindered the resident's ability to ask for help. After Sage's findings were presented, the medication was discontinued. The resident returned to their baseline, and falls dropped back to zero, demonstrating how Sage enables care teams to move from reacting to incidents to preventing them.