Case Study: Highgate Senior Living creates a complete picture of care with Sage Tasking

Highgate Senior Living boosts documentation compliance to 96.3% with Sage

Highgate Senior Living, a senior living operator, faced the challenge of fragmented care systems where planned care in their EHR was separate from real-time care activity. This disconnect created inefficient workflows for caregivers and a lack of complete visibility for leadership. They partnered with Sage to find a better way.

Sage implemented its Tasking solution with a bi-directional integration to ALIS, connecting care plans directly to care delivery. This brought both planned and unplanned care into a single workflow. The results for Highgate were significant, including an increase in documentation compliance to 96.3% and 92.1% of tasks being documented during the shift. Caregiver satisfaction with the workflow reached 4.8 out of 5. Sage's solution provided Highgate with a complete picture of care, enabling better operational decisions and improved level-of-care assessments.

Highgate Senior Living