Case Study: Tagua Gunleather achieves a 26% reduction in DSO in 2 months with Sage Network

Tagua Gunleather - Customer Case Study

Tagua Gunleather, a Miami-based maker of leather gun holsters and accessories, was struggling with manual collections and a disruption after migrating to Microsoft Dynamics NAV. The company needed to streamline accounts receivable and quickly reintroduce automated collection workflows, so Tagua Gunleather turned to Sage Network and its Lockstep Collect solution to regain lost automation and scale collections across departments.

Sage Network implemented Lockstep Collect to restore mass email automation, customer self-service account access, follow-up reminders and centralized collections. Within two months DSO fell 26% to 44 days, customers regained online access to statements and one-click payments, and a 2,400-recipient promotional blast produced a 37% open rate and two sales worth over $1,000 in two days — demonstrating measurable efficiency and revenue impact from Sage Network’s solution.

Tagua Gunleather

Mauro Flam

Collections Manager