Case Study: State Systems achieves a 24% reduction in DSO and 80 monthly hours saved with Sage Network

State Systems Protects Cash Flow with Lockstep Collect

State Systems, a Memphis-based facilities services company, faced unsustainable manual collections with about 5,000 customers owing balances and a two-person collections team. To avoid expensive third‑party collectors, State Systems adopted Sage Network’s Lockstep Receivables to automate statements, payments and customer communications.

Sage Network implemented statement sequencing, automated biweekly statements and a customer self‑service portal, cutting mailed statements from 4,500 to 600 and enabling online payments and document access. The automation reduced days sales outstanding by 24% (from 99 to 75 days), reclaimed roughly 80 working hours per month, and significantly improved cash flow and customer engagement.

State Systems

Logan Hale

Chief Financial Officer