Case Study: Mid-States Bolt & Screw saves 579+ hours and reduces average days to pay from 15 to -2 with Sage Network (Lockstep)

Mid-states bolt & screw fastens down effective collections process

Mid-States Bolt & Screw, a multi-location industrial supplier with eight sites, faced a laborious, manual collections process handled by a single collector—relying on spreadsheets and time-consuming ERP exports to run targeted collections. To modernize receivables management they turned to Sage Network’s collections automation platform to streamline outreach and grouping of customers for communications.

Sage Network implemented automated customer grouping, scheduled past-due communications and single-statement print capabilities that eliminated manual spreadsheet work and one-off invoice mailings. The solution saved over 579 hours of work and drove average days to pay from 15 down to -2—meaning Mid-States Bolt & Screw now collects from most customers before invoices are due.

Mid-States Bolt & Screw

Jessica Taylor

Accounts Receivable and Collections Manager