Case Study: Minnetronix Medical achieves 60%+ DSO reduction and 50% cut in collections activities with Sage Network

Accounting Workflow and DSO Improvements for Minnetronix Medical

Minnetronix Medical, a St. Paul‑based medical device design and manufacturing partner, was struggling with time‑intensive, manual accounts receivable processes managed through Outlook and Excel by a single person, resulting in an average DSO of over four months and limited visibility for collections and customer follow‑up. To scale and improve customer experience, Minnetronix turned to Sage Network and its AR automation offering (Epicor Cash Collect / AR automation).

Sage Network implemented the AR automation solution, automating invoicing, customer communications, statement access and collections workflows with smooth onboarding and tight ERP integration. As a result, Minnetronix saw a 50% reduction in collections activities, over a 60% reduction in average DSO, faster issue resolution, lower costs, and markedly improved customer onboarding and satisfaction.

Minnetronix Medical

Karin Jensen

AR / Billing Accountant