Case Study: Walden Behavioral Care eliminates 40 hours a month of manual work and saves $50K annually with Sage Intacct

Walden Behavioral Care Eliminates 40 Hours a Month of Manual Work, Saves $50K in Staff Costs

Walden Behavioral Care is a 15-location provider of inpatient, outpatient, and residential services for people with eating disorders and related psychiatric issues, serving about 380 staff. Its small accounting team outgrew QuickBooks and relied on manual Excel work to reconcile intercompany transactions and prepare consolidated reports, leading to crashes, a monthly close that could take up to 15 days, and time-consuming payroll and reporting processes.

After implementing Sage Intacct with RSM, Walden automated payroll uploads, built reusable report templates, and added Sage Intacct Budgeting and Planning. Reporting shrank from three days to 10 minutes, biweekly payroll entry time dropped by 16 hours, monthly close fell to eight days, and overall monthly manual work was cut by about 40 hours—yielding roughly $50K in annual staff cost savings and faster, more accurate financial insights (including rapid COVID-era reforecasting).

Walden Behavioral Care

Anthony Scaltreto

Manager, Financial Analysis