Case Study: Village Family Dental achieves rapid reporting, stronger profitability, and $350,000 in staffing savings with Sage Intacct

Village Family Dental extracts financial insights with Sage Intacct

Village Family Dental is a multispecialty practice in North Carolina that grew from a single office in 1985 to 11 locations and three ambulatory surgery centers. Rapid expansion and multi‑entity operations strained its legacy on‑premise accounting system, creating manual journal entries, duplicate data entry from payroll and patient systems, fragmented purchasing workflows, and limited visibility into location- and provider-level profitability amid tightening regulatory and margin pressures.

Moving financials to Sage Intacct and integrating payroll and purchasing partners automated recurring entries, allocations, intercompany transactions, and daily reconciliations, while dimensions and a custom COO dashboard provided granular, timely profitability insights. The changes delivered 930% faster departmental reporting, a 70% shorter monthly close, 25% improved finance productivity, $350,000 saved in avoided headcount, plus a 90% increase in revenue per unit and a 7% improvement in gross margins through smarter service-line and provider decisions.

Village Family Dental

Virginia Jones

Chief Operating Officer