Case Study: TOA Technologies achieves 532% ROI and scales finance operations without extra staff with Sage Intacct

TOA Technologies - Customer Case Study

TOA Technologies is a mid-sized global provider of mobile workforce management software that tripled its business in fewer than three years and found QuickBooks Online unable to keep up. The company faced inadequate functionality and reporting, lengthy and manual expense processes as staff doubled, and a lack of automated workflows and visibility needed to manage a distributed workforce.

TOA adopted a best-of-breed cloud strategy and deployed Intacct (integrated with Concur), going live in about 2.5 months with limited training. The solution automated workflows, enabled mobile expense reporting, improved dashboards and reporting, and increased accountant and remote-staff productivity—supporting 3x business growth and 2x expense volume without proportional headcount increases. Financially, the project delivered a 532% ROI, a 2.5-month payback, an average annual benefit of ~$302K, and a 1:7.2 cost-to-benefit ratio.

TOA Technologies

Jim Bokar

Corporate Controller