Case Study: Welltok achieves automated revenue recognition and 25% faster monthly closes with Sage Intacct

The Need for Scalability in Consumer-Centric Healthcare

Welltok is a Denver-based, data-driven enterprise SaaS company that powers a consumer activation platform for health plans, employers, providers and public entities. Rapid growth (headcount from ~100 to 450 and revenue up nearly 1,600%) exposed the limits of QuickBooks and manual spreadsheet-based billing, creating complexity around multi-element subscription arrangements, diverse customer billing requirements, and the need for stronger controls and scalability.

Welltok implemented Sage Intacct with the Contract and Subscription Billing module to automate revenue recognition, billing and forecasting. The change cut monthly close time by 25%, improved quote-to-cash efficiency by 20%, sped audit preparation by up to 15%, consolidated six subsidiaries, preserved staffing levels despite large revenue growth, and delivered greater predictability, cash flow visibility and ASC 606 compliance.

Welltok

John Fowle

VP, Corporate Controller