Case Study: Bay County Medical Care Facility achieves 50% gross margin improvement and 90% faster monthly close with Sage Intacct

Sage Intacct remedies financial management for Bay County Medical

Bay County Medical Care Facility is a 206‑bed, government‑run skilled nursing home serving Bay County, Michigan. The facility relied on legacy on‑premises systems, Excel spreadsheets, and manual purchasing processes that left its small finance team overworked, produced slow, error-prone reporting, and stretched the monthly close to about three weeks—hindering visibility, accountability, and budgeting across departments.

By implementing Sage Intacct integrated with MatrixCare, BCMCF automated purchasing, payroll uploads, and billing, introduced departmental dashboards and decentralized budgeting, and eliminated duplicate data entry. The changes boosted finance productivity ~50%, cut the monthly close by 90% (to 1–2 days), improved reporting accuracy ~70%, reduced spending 5–7% (including 35% less overtime and 3–4% lower labor costs), produced a roughly 50% margin improvement, and paid for the software in about five months.

Bay County Medical Care Facility

Mike Regulski

Finance Director