Case Study: Brevard Zoo achieves 30% finance efficiency and 50% faster reporting with Sage Intacct

Sage Intacct puts Brevard Zoo on course for roaring growth

Brevard Zoo, a nonprofit in Melbourne, Florida caring for 900 animals and serving over 400,000 annual visitors, was outgrowing its QuickBooks-based finance processes. Rapid revenue growth (about $11M, boosted by the Treetop Trek attraction) left the finance team relying on duplicate data entry and Excel workarounds, producing slow month‑end reporting and limited real‑time visibility needed to support expansion.

The zoo implemented Sage Intacct for core financials, dimensions, dashboards, and API integrations with systems like POS and DonorPerfect. The change delivered ~30% greater finance-team efficiency, 50% faster report preparation, a 10% faster monthly close, audit support time cut by more than half, and payback in under three months—providing real‑time revenue-per-guest insights, better grant tracking, and capacity to grow without adding headcount.

Brevard Zoo

Frank Fieseler

Chief Financial Officer & Chief Operating Officer