Case Study: GRAMMY Museum Mississippi achieves 400% programming growth with Sage Intacct

Sage hits the right note for GRAMMY Museum Mississippi

The Cleveland Music Foundation operates the GRAMMY Museum® Mississippi, a 28,000 sq. ft. nonprofit museum that opened in 2016 to educate and inspire through exhibits, events, and education programs. Facing complex revenue streams (grants, admissions, memberships, rentals, sponsorships, retail and more) and strict audit requirements, the team outgrew QuickBooks and needed an audit-ready financial system that could track restricted funding and scale with rapid program growth.

They implemented Sage Intacct to automate workflows, apply dimensional reporting to every transaction, and create dashboards for real-time visibility. The result: a 30% boost in finance team productivity, a 75% faster monthly close, a 62% shorter audit cycle, and clearer insights that helped grow facility rentals (profitability up 64%, rentals up 56%) while easily handling 4x grant funding and 2x admissions.

GRAMMY Museum Mississippi

Chace Holland

Director of Programming & Business Operations