Case Study: Pavillon Treatment Center achieves 45% efficiency gain and a 73% faster month‑end close with Sage Intacct

Pavillon Treatment Center cares more with Sage Intacct

Pavillon Treatment Center is a nonprofit addiction treatment provider operating residential and outpatient programs in North and South Carolina. As the $12M organization expanded, its finance team outgrew QuickBooks and relied on paper and Excel processes that were unstable and slow, hindering accounts payable, cash management, reporting, and audit preparation — even paying $2,500/year to a third party to manage fixed assets.

By moving to Sage Intacct, Pavillon automated workflows, brought fixed-asset accounting in-house, and integrated payroll and clinical revenue uploads with minimal staff training. The change delivered a 45% boost in efficiency, a 73% shorter month-end close (now four days), 50% faster audit prep, $2,500 annual savings, and freed about half of the CFO’s time for strategic, mission-focused work while giving managers real-time financial visibility.

Pavillon Treatment Center

Kent Spear

Chief Financial Officer