Case Study: NATCO (North American Transplant Coordinators Organization) achieves financial transparency and solvency to save lives with Sage Intacct

NATCO makes Sage Intacct the beating heart of its financial management

NATCO (North American Transplant Coordinators Organization) is a 40-year-old membership association of 1,400 organ donation and transplantation professionals whose mission is advancing education, research, and advocacy to save lives. After a decade of outsourcing financial operations and posting annual losses, the volunteer board brought finance and operations in-house and needed immediate visibility, control, and efficiency to stabilize the organization.

Implementing Sage Intacct automated manual workflows, provided role-based dashboards for the board, and let one staff member manage the work of several accountants. The new system cut audit time from a month to one week, revealed program-level profitability (turning a $30K annual journal loss into a $10K profit via a $40K improvement), avoided hiring 3–4 accountants (about $230K in annual cost), restored solvency, and freed funds to reinvest in life‑saving programs.

NATCO

Donna Dickt

Executive Director