Case Study: Nashville Zoo achieves real-time financial visibility and 50% faster month-end close with Sage Intacct

Nashville Zoo rounds up its financials using Sage Intacct

Nashville Zoo, an AZA‑accredited nonprofit on 188 acres and the nation’s ninth largest zoo by landmass, was facing rapid growth and big expansion plans but was hampered by paper‑based processes and Sage 50’s limited reporting. Finance leaders worried they couldn’t support future growth or react quickly—concerns that intensified with the COVID‑19 shutdown and the need for timely cashflow visibility and remote workflows.

Partnering with LBMC to implement cloud‑based Sage Intacct, the zoo automated workflows, adopted a multi‑dimensional general ledger (shrinking the chart of accounts by 75%), and moved to paperless AP. The result: the monthly close fell from 10 to 5 days (50% faster), finance efficiency rose ~30%, thousands in cost savings through better spend analysis, weekly cash visibility to manage shutdown scenarios, and improved fundraising insights to sustain operations.

Nashville Zoo

Kim Pridgen

CFO