Case Study: ModSquad achieves 2.5X ROI and 50% faster monthly close with Sage Intacct

ModSquad zooms in on the detail with Sage Intacct

ModSquad is a global provider of on-demand digital engagement services—10,000+ freelance “Mods” supporting customers, moderation, and community across 50+ languages for brands like the NFL and Warner Bros. Rapid, global growth exposed limits in their Excel/QuickBooks-based finance processes, so the team sought a scalable cloud finance platform to improve visibility, reporting, and operational efficiency.

By implementing Sage Intacct (with Leap the Pond) and integrating Salesforce and their time-tracking system, ModSquad gained drill‑down dashboards and project-level profitability insights, automated book-to-bill workflows, and simplified invoicing. The changes cut invoice and monthly close cycles by about 50%, delivered an instant ROI of 2.5x (payback in under five months), improved gross margins by ~2 percentage points in one month, and enabled growth without adding finance headcount.

Modsquad

David Wohlwend

Senior Director of Finance and Accounting