Case Study: Meals on Wheels America achieves real-time financial visibility and scalable growth with Sage Intacct

Meals on Wheels America cures its hunger for financial visibility with Sage Intacct

Meals on Wheels America, the national nonprofit supporting more than 5,000 community-based senior nutrition programs and serving millions of seniors, faced growing pains from outdated financial tools—relying on QuickBooks, Excel, and paper processes that made grant management, reporting, and expense tracking slow and error-prone. Leadership recognized the need for a modern, cloud-based accounting system that could scale with rapid demand and tighten accountability for restricted grants.

Implementing Sage Intacct gave the organization real-time visibility into grant expenses, flexible dimensional reporting, and integrations with CRM and fundraising systems, creating one source of financial truth. The result: monthly close shortened by a week (from three to two weeks), audit prep time cut by 60%, planning sped up 4x, the nonprofit scaled through ~20% annual growth without adding headcount, and the software paid for itself within two months—freeing the finance team to act as strategic partners.

Meals on Wheels America

Don Miller

Chief Financial & Administrative Officer