Case Study: Lutheran SeniorLife achieves 30% greater finance efficiency and 10% improved cash flow with Sage Intacct

Lutheran SeniorLife’s finances get new lease on life with Sage Intacct

Lutheran SeniorLife is a 100-year-old nonprofit provider of senior living, care and community services in Western Pennsylvania. After acquiring multiple organizations, the group was managing 24 entities on disparate accounting systems with a growing, unwieldy chart of accounts and mostly transactional finance processes. Following a clinical system migration to HealthMEDX, the finance team sought a user-friendly, multi-entity financial platform to centralize operations and shift from day-to-day processing to analytical decision support, selecting Sage Intacct for its flexibility and automation.

Implementing Sage Intacct automated A/P, payroll, intercompany transactions, budgeting, A/R, expense reimbursements and inventory, introduced online approval workflows and multi-entity payments, and enabled executive dashboards. The finance team went paperless and boosted productivity by >30%, cut the close cycle by 40%, reduced DSO ~5%, improved cash flow >10% and increased operating revenue ~2%; planning cycles accelerated 4X, grant reimbursements rose ~10%, and the organization is better positioned to support growth projects that are expected to drive revenue increases of 4–12%.

Lutheran SeniorLife

Clyde Hardt

Controller