Case Study: Hope Haven achieves 75% faster reporting and 15% improved cash flow with Sage Intacct

Hope Haven increases finance team efficiency with Sage Intacct

Hope Haven is a 50-year-old nonprofit serving children, adults, and families with disabilities through programs ranging from community living and employment services to mental health and international ministries. After rapid expansion, its finance team found the 20-year-old, heavily customized HarrisData ERP could no longer scale—its server-based setup required constant IT upkeep, forced manual data entry and Excel workarounds, and produced slow, limited reporting that hindered management and government reporting.

By migrating to Sage Intacct’s cloud financials, Hope Haven automated workflows, centralized multi-entity reporting, and gave managers real-time dashboards for operational decisions. The change cut report preparation time by 75% and boosted reporting accuracy by 30%, sped the monthly close by 60% (from 10 to 4 days), increased finance efficiency 25%, improved cash flow 15%, reduced budget variance 5%, lowered audit time/cost about 20%, and helped drive a $15,000 increase in net income within months.

Hope Haven

Dana Bakker

Controller