Case Study: HUGS Healthcare, Inc. achieves 6% margin improvement and doubles finance productivity with Sage Intacct

Healthcare Accounts Receivable Provider Improves Margins 6% and Productivity 100%

HUGS Healthcare Inc., part of Centauri Health Solutions, provides eligibility assurance and cost-recovery services to 150 hospitals across 14 states. The family-owned firm was hampered by an aging Sage 300 system, manual Excel reporting, six inches of paper filing, and a slow 22-day month-end close that limited visibility and timely decision-making.

With partner BTerrell, HUGS migrated to cloud-based Sage Intacct, using dimensions to simplify the chart of accounts, Nexonia to automate expense and A/P workflows, and dashboards to deliver real-time, hospital-level profitability. The changes cut accounting workload in half, sped the monthly close by 80% to four days, doubled finance productivity, and improved margins by 6%, while smoothing due diligence and post-sale integration.

HUGS Healthcare, Inc

Tim Nest

CFO