Case Study: Benchmark Global Hospitality achieves $800K annual time savings and frees 20 FTEs with Sage Intacct

Global Hospitality Firm Nets $800,000 Worth of Time Savings, Easily Manages Financials Across 50 Properties

Benchmark Global Hospitality, a Texas-based firm managing more than 50 hotel properties across the U.S., Caribbean, the UK, and Japan, needed to consolidate financial systems after its 2016 merger with Gemstone. Benchmark faced challenges with its legacy Aptech system—limited BI and slow entity setup—while Gemstone used Sage Intacct, so the merged company had to choose a scalable, multi-entity, multi-currency platform that could deliver timely, detailed reporting.

Benchmark consolidated on Sage Intacct (integrated with ProfitSword, FloQast, and Workday data exports), enabling finance to onboard new entities in two days instead of 20, reallocate 20 property-level FTEs from manual AP work, and capture about $800,000 a year in time savings. The solution simplified multi-entity consolidation, provided daily performance data for better decisions at corporate and property levels, and cut payroll reconciliation from an hour to five minutes every two weeks across 50 locations.

Benchmark Hospitality

Brett Atkinson

SVP Finance