Case Study: c3controls achieves up to 3x faster order processing and $200,000 in savings with Sage Intacct

Electronics Manufacturer Improves Order Efficiency Nearly 3x with Innovative Use of Sage Intacct, Saves $200,000, and Cuts Days Off Reporting

c3controls, a 45‑year‑old designer and manufacturer of electronic controls, needed a more flexible, scalable ecommerce and order-management solution to support rapid growth, 15 million product configurations, and a customer‑first service model. Their prior system required manual data entry and only showed web orders, creating delays and limited visibility for customers and staff.

Using Sage Intacct and Platform Services, the team built a lightweight JAMstack B2B ecommerce site that relies on the Sage Intacct API, custom objects, and real‑time pricing and inventory integration with MISys. The new architecture eliminated manual entry, enabled same‑day shipping workflows and configurable products, doubled–tripled order processing speed, reduced accounting headcount from five to three (saving about $200,000), and cut reporting time from days to minutes with on‑demand dashboards.

c3controls

Dylan Harris

Manager of Information Systems and Technology