Case Study: DonorsChoose.org saves 50+ hours/month and boosts finance productivity 20% with Sage Intacct

DonorsChoose saves 50 hours a month and heightens social impact with Sage Intacct

DonorsChoose is the leading online platform for donating to public school classrooms, with millions of donors funding projects nationwide. Rapid growth strained its legacy, siloed Blackbaud accounting system—creating manual, time-consuming revenue recognition, reporting, and AP processes and limited visibility into grants and fundraising activity.

Working with Brittenford Systems to implement Sage Intacct and integrate it with Salesforce and the DonorsChoose portal, the finance team automated workflows and gained real‑time dashboards and grant visibility. The change saved more than 50 hours a month, cut monthly close time by 60% (from 10 to 4 days), improved finance productivity by 20%, reduced AP from two days to two hours, slashed teacher inquiries by 73%, and supported better decision‑making and donor confidence.

DonorsChoose.org

Alliah Mohamed

Director, Accounting & Financial Operations