Case Study: DonorsChoose.org saves 50+ hours/month and boosts finance productivity with Sage Intacct

DonorsChoose no longer has cause for concern with Sage Intacct

DonorsChoose, a leading nonprofit that connects donors to public school classroom projects, was rapidly outgrowing its siloed Blackbaud Financial Edge system. With exploding transaction volumes and no integration with Salesforce, the finance team faced manual, time‑consuming workflows for revenue recognition, accounts payable, reporting and monthly close.

Partnering with Brittenford Systems to implement Sage Intacct and integrate it with Salesforce, DonorsChoose automated revenue recognition, AP, reporting and bank processes and introduced real‑time dashboards and budgeting. The change saved more than 50 hours per month, boosted finance productivity by 20%, shortened the monthly close from 10 to 4 days (60% faster), cut AP processing from two days to two hours, reduced teacher inquiries by 73%, and delivered the visibility that supports better decision‑making and donor confidence.

DonorsChoose.org

Taylor Chang

Vice President, Finance