Case Study: Community Food Bank of Eastern Oklahoma achieves financial efficiencies and delivers 100,000 more meals with Sage Intacct

Community Food Bank of Eastern Oklahoma goes self-service with Sage Intacct

The Community Food Bank of Eastern Oklahoma, a Tulsa-based nonprofit serving 450 partner agencies across 24 counties, experienced rapid growth—distributing over 28 million pounds of food in FY2018 and seeing income surge to $38.7M—which strained its finance function built on QuickBooks. Leadership needed more sophisticated, secure, and real-time financial visibility and reporting to support operations and funder transparency.

In 2017 the Food Bank moved to Sage Intacct, integrating it with MineralTree and Centage to automate workflows and enable role-based self-service. The switch made accounts payable 65% more efficient (freeing half an FTE equivalent to $25K or roughly 100,000 meals), saved staff time on ad hoc inquiries and audits, kept admin and fundraising costs to 4% of the budget, and delivered dimensional, real-time reporting that improved decision-making, programmatic impact, and funder confidence.

Community Food Bank of Eastern Oklahoma

David Parrack

Chief Financial Officer